Warranty

Oakmoore Pty Ltd (trading as “EGR”) warrants to the original purchaser that its “PolySun” Polycarbonate Sheet (“the product”), when installed using EGR’s recommended procedures, shall perform in accordance with EGR’s published specifications and shall be free from manufacturing defects under normal household use and conditions. For the purpose of this warranty:

(i) EGR warrants for a limited period of 10 years from the date of original purchase that the product will not undergo a loss in light transmission in excess of 8% in comparison with the original value when tested in accordance with ASTM D 1003 and thereafter no more than 1% per year for its serviceable lifetime.

(ii) EGR warrants for a period of 10 years from the date of original purchase, that the PolySun sheets will offer resistance to hail damage measuring up to 25mm in diameter. If in the event a product fails to comply with the warranty, EGR will offer a full replacement of the product.

Terms and Conditions

a) The Warranty only applies to product that is stored, installed, cleaned and maintained in accordance with EGR’s recommendations; b) The product is protected on one side with a UV protective layer and the warranty will only apply if the sheet is installed with the UV side facing the sun; c) The warranty does not apply if loss of light transmission is caused by the use of chemicals, paint or other substances or the accumulation of dirt or if the product has been abraded, scratched or similarly misused; d) The Warranty is limited to product used solely in domestic applications; e) The warranty is given to the original purchaser only and cannot be assigned to a third party; f) All claims made under the warranty must be notified to EGR in writing and be accompanied by proof of purchase; g) Any product under warranty claim must be made available for inspection by EGR. If EGR determines that a claim for warranty is justified, the liability of EGR is limited to the supply of replacement sheet. EGR shall not be liable for any amount greater than the original price the purchaser paid for the sheet.